When people call us about a slow drain or a suspicious patch of soggy lawn, they usually want a quick fix. I get it. You just want your home back to normal. But the quiet truth of sewer work is that the best repair starts long before we pick up a shovel or wheel in a hydro jet. It starts with seeing clearly, and that means expert sewer inspection, the kind that gives you real answers instead of generic guesses.
I’ve spent a good chunk of my career with a camera reel in hand, navigating old cast iron lines in 1950s ranch homes, tracing PVC bends under newer slabs, and threading lenses through roots that grow with the enthusiasm of teenagers. At JB Rooter and Plumbing Inc, we’ve built a workflow that treats your property like a system, not a single pipe. We lean on experience, but we prove it with footage, measurements, and hard evidence. That’s how we deliver plumbing experience guaranteed, and why clients keep us in their speed dial.
A sewer line is a simple machine with a lot of failure modes. It’s supposed to move wastewater by gravity, without interruption, to the city main or your septic. Every issue we see falls into a few buckets: loss of slope, intrusion, breakage, blockage, or material failure. During an expert sewer inspection, we advance a high-resolution camera through the line, logging footage and depth markers. We record transitions from one material to another, note every joint, and flag any irregularity that would affect flow.
If you’ve never watched a sewer camera feed, it’s strangely hypnotic. A clean line looks like a tunnel with repeating ridges at joints, water gliding along the bottom. A troubled line tells its story with sand crescents, root hairs waving, offsets that snag paper, bellies that trap sludge, and fractures that leak soil back in. We document all of it, then we talk through the video with you in plain language.
Roots come first in our region. Trees don’t care about property lines, and even a hairline crack is enough to invite a root tip inside. Left alone, root mats act like fishing nets, catching tissue, wipes, and grease until you’re standing in a shower that drains like molasses. Old clay lines are the usual suspects, though we’ve cut mini forests out of gasketed PVC that wasn’t seated properly.
Bellies are a close second. A belly is a dip where wastewater slows down. Sediment settles in the trough, and over time it forms a low dam. Bellies happen from soil settling, poor bedding during the original install, or shifting after heavy rain and drought cycles. A minor belly can be managed with maintenance. A long one, especially if it’s near a turn, often needs repair.
Offsets and breaks happen in older lines, but also when heavy equipment crosses an unprotected route or when a shallow line freezes and thaws. In new construction, we sometimes find sharp glue drips or rag debris left behind. That’s why our local plumbing authority reputation rests on inspection before blame. We diagnose the pipe, not the installer.
The process starts at the lowest cleanout or a pulled toilet if your cleanout is inaccessible. We prefer outdoor cleanouts for cleaner access, but we’ve been known to tiptoe cameras through tight bathrooms when needed. We measure the length and depth as we go, marking distances so we can pinpoint issues within a foot or two.
Our techs carry cameras with self-leveling heads, which keeps the image upright and makes it easier for you to understand what’s on the screen. We use locators to find the exact spot above ground, then spray a small mark on soil or sidewalk. If you’re home, we walk the route with you. If you’re not, we upload the footage with voice notes that explain what you’re seeing.
If we find a blockage that we can safely clear without damage, we will, because inspection without action can feel like a tease. When roots or grease take center stage, certified hydro jetting is our workhorse. It uses water at high pressure to cut through organics and scale, then flushes the debris downstream. Jetting is a craft, not just a machine. The wrong nozzle or pressure can score a fragile pipe. We tailor settings to the pipe material and condition, and we scope again afterward to confirm the result.
You should expect more than a vague summary. A good inspection delivers a clear storyline: entry point, pipe materials, length, notable defects, and recommended next steps. It should also separate urgent issues from watch items. Not every problem warrants a weekend excavation.
When we say reliable pipe repair, we mean we propose work that fits the pipe’s condition and your goals. A small offset near the property line might be stable for bathroom plumbing years with periodic maintenance. A severe break under your driveway that leaks soil, though, risks collapsing the line and the concrete above it. We tell you what we’d do if it were our home, and we show you why.
People love the immediate relief that comes after jetting. Drains race again, and the smell goes away. But frequent jetting can be a sign that the pipe needs more than a rinse. Here’s how we decide:
One memorable job started as a simple kitchen backup in a restored 1930s bungalow. The owner, a meticulous cook, swore they didn’t dump grease. They were right. The issue was a belly created during a previous remodel. Water sloshed instead of flowing, and every slowdown allowed tiny amounts of FOG - fats, oils, and grease - to stick. We cleaned it twice in a year before we convinced them to let us replace a nine-foot section. We re-bedded the pipe, verified slope with a digital level, and the camera afterward showed a glassy channel. It has stayed clear for four years without a single call back.
We do both. Trenchless methods shine when the path is obstructed by landscaping, driveways, or mature trees you want to keep. Pipe lining creates a new interior pipe by installing an epoxy-saturated liner, then curing it in place. It’s great for sealing cracks and minor offsets, and it improves flow. Pipe bursting replaces the pipe entirely by breaking the old line while pulling in a new one along the same route.
Traditional trench work still has its place, especially when the line is shallow and accessible, or the defects are severe. If a section is crushed or has a significant ovalization, a liner may not sit correctly. If we need to adjust slope to eliminate a belly, excavation is often the only way. We price both paths and explain trade-offs, so you get more than a sales pitch.
Plumbing is a licensed trade for good reason. A sewer line isn’t just your problem. It connects to public infrastructure, and mistakes can contaminate soil or groundwater. Our insured plumber services protect you and us if an accident happens. We carry coverage that fits the scale of the work, from small residential to multi-unit properties.
Warranty is more than marketing. Plumbing warranty services hold us accountable for workmanship and materials. We spell out what’s covered, for how long, and under what conditions. For example, if we install a new ABS line with proper bedding and slope, we stand behind it for years. If you plant a willow directly over the route and never service the cleanout, we’ll have a candid conversation about shared responsibility. That honesty preserves the relationship.
We’ve dug and found gas lines where no map showed them, discovered a second, abandoned sewer that confused the layout, and once, a 1970s beer can cache that turned the trench into an archaeology dig. Surprises slow down work, and time means cost. We minimize surprises by scanning with locators, checking city maps when available, and probing carefully during excavation. If we do hit an unexpected condition, we pause and re-estimate before proceeding. Transparency reduces stress, especially when the yard is open and you’re watching the clock.
Sewer issues often travel with water line concerns. Soil that shifts enough to belly a sewer can stress copper or PEX under a slab. The first hint may be a warm patch on a floor or a water bill that jumps without explanation. Our trusted slab leak detection combines acoustic listening, pressure testing, and infrared in some cases. Once we confirm a leak, we weigh options: spot repair, reroute overhead, or partial repipe. Emergency water line repair isn’t glamorous, but a timely reroute can prevent mold, slab damage, and months of frustration.
I remember a duplex where the tenants complained of musty air and intermittent hot water. The https://storage.googleapis.com/aiinsuranceleads/agentautopilot/plumping/jb-rooter-and-plumbing-inc-experienced-drain-repair-for-persistent-issues.html sewer camera showed roots at the curb, but the mustiness didn’t fit. A pressure test revealed a hot line leak under the hallway. We tackled the water line first, rerouted in the attic with insulation sleeves, then came back to address the sewer. Two problems, solved in sequence, saved the owner from tearing open fresh drywall twice.
Good plumbing lives or dies on details. A poorly set toilet can rock, break the wax seal, and leak sewer gas into a bathroom. A garbage disposal installed without a proper knockout removed, or with a misaligned dishwasher connection, sends food where it shouldn’t go. Our professional garbage disposal installation includes balancing, electrical checks where permitted, and a test with both flow and load. Same approach with sinks, tubs, and showers. Professional fixture installation isn’t about shiny finishes. It’s about alignment, support, quiet operation, and access to service points later.
Water quality plays a role too. Hard water deposits can narrow aerators and valves. Families ask us about filtration, and we talk candidly about maintenance, filters, and what they actually want to remove. Our expert water filtration systems range from simple under-sink carbon units to whole-home systems with sediment pre-filters and softeners. We size them to your usage and plumbing layout, and we explain the trade-offs: salt, space, filter cost, and what to expect from each technology.
Hot water does not dissolve grease in the long term. It melts it for a few feet, then it re-solidifies downstream, often in the coldest section of the line. Store-bought chemical drain cleaners might punch a narrow hole through a clog, but they also corrode metal and can damage rubber seals. If you have a septic system, chemicals can upset the bacterial balance. Mechanical cleaning and hydro jetting remain the most consistent solutions, paired with better habits.
We see a lot of wipes labeled “flushable.” They do not break down like toilet paper. The camera view after a wipe wad is a cottony stalactite that catches everything else. Even in a robust line, residential plumber wipes increase maintenance frequency. In older or partially compromised pipes, they guarantee a clog.
Customers often ask how to tell a top rated plumbing contractor from the rest. Look for a shop that shows you their findings, not just tells you. Ask for footage. Ask where your pipe transitions from house to yard, how deep it is, what material it is, and where the defects are. A local plumbing authority will have answers and will not be offended by the questions.
We’ve built our practice around documentation and education. After an inspection, you get a link to the video, a map sketch with measurements, and a written assessment. If we perform work, we rescope to confirm success and include that footage as well. It’s not paperwork for paperwork’s sake. It proves value and sets a baseline for the future.
Not every sewer line needs a yearly service, though many benefit from a check every two to three years, especially if there are trees near the path. For homes with ongoing root pressure, scheduled jetting with a follow-up camera keeps things predictable. For restaurants and heavy-use kitchens, we design a grease management plan that includes trap cleaning and a cadence for line maintenance. On the residential side, even small habits help: scrap plates into the trash, keep a lint trap on the laundry discharge hose, and run plenty of water when operating the disposal.
If you’re in the middle of a remodel, we encourage adding or relocating cleanouts. A well-placed cleanout can turn an all-day snake job into a thirty-minute visit. It’s one of those adjustments that feels minor until the day you need it.
Here’s what it looks like when our team handles a typical sewer call. The homeowner phones in about a gurgling toilet and slow tub. We ask a few triage questions: Are multiple fixtures affected? Any recent landscaping or construction? Have you had issues in the past? That helps us decide whether to bring jetting gear on the first visit.
We arrive with drop cloths, boot covers, a camera, and a locator. If the home has an accessible cleanout, we set up outside. We note the pipe material at the cleanout, then feed the camera. Let’s say we find a root intrusion at 43 feet, at a depth of 5 feet, and a minor offset at 27 feet. We locate the root spot in the yard, mark it, and show the homeowner the footage. If the pipe is otherwise solid, we recommend jetting and a follow-up scope. We choose a root-cutting nozzle and set the pressure to a level that scours without risking damage to the line. After jetting, we camera again, verify the cut, and document the condition of joints and the offset.
We then talk options: keep the line on a maintenance schedule, or consider a spot repair at the intrusion. We price both, explain the downtime for each, and let the homeowner choose. If they opt for maintenance, we set a reminder for a 12 to 18 month follow-up. If they choose repair, we apply for any needed permits, call in utility locates, and schedule a crew. Work proceeds with photos, the line gets replaced or lined, and we film the final inspection before we backfill.
Plumbing doesn’t live alone. Our water leak repair experts often get involved when a sewer line problem reveals broader issues. A saturated trench near a leak can undermine concrete piers. A chronic clog can cause overflows that damage cabinets and subfloor, which then feeds mold. It’s why we train our teams to look up and around, not just down. If we smell damp drywall while clearing a main line, we grab a moisture meter and check. We’d rather advise you about a small leak today than rebuild a bathroom next spring.
On older homes, we evaluate venting while we’re there. Poor venting can mimic a clog with slow drains and gurgles. A vent line blocked by a bird’s nest, or misrouted during a remodel, can push traps dry and pull odors in. When we’re already scoping the main, we often add a quick vent check at the roof if it’s safe to do so.
Sewage backing up into a bathroom at 10 pm is a crisis. Our emergency water line repair and drain response prioritizes containment and safe relief. We isolate affected fixtures, set protective barriers, and create a controlled discharge path to prevent cross-contamination. After we restore basic function, we schedule a daytime inspection to address root causes. Emergency work solves the now, but it shouldn’t replace the careful look that prevents the next now.
Sewer work is expensive enough to justify another set of eyes. We often provide second opinions, and we welcome them on our own estimates. When another company recommends a full replacement, we verify. Sometimes they’re right; sometimes a spot repair or maintenance plan is enough. We’ve saved homeowners thousands with targeted repairs, and we’ve also urged full replacements when band-aids would waste their money. Integrity grows when you’re willing to lose a job rather than sell the wrong fix.
There isn’t a universal formula, but years in the field give us a practical framework:
These are guidelines, not laws. We adjust for soil type, pipe material, fixture load, and your long-term plans for the property.
A clean jobsite is part of the service. We rinse down hard surfaces, rake soil smooth, and compact in lifts to minimize settling. If we had to cut concrete, we pour it back with control joints and a finish that blends as closely as possible. We label cleanouts where appropriate and leave a map sketch with distances and depths. If city inspection is required, we coordinate and attend, so you’re not stuck translating plumbing terms in your driveway.
Before we go, we review the video, confirm access points, and walk through any maintenance tips. You leave with our contact info and the name of the lead tech, not just a generic invoice. That personal touch matters when you need to call back with a question.
Our approach to sewer inspection informs the rest of our work. The same clarity and documentation guide everything from tankless installs to valve replacements. When we install fixtures, we explain shutoffs and service intervals. When we advise on water quality, we share actual test data and filter specs, not buzzwords. When we bid a repipe, we map routes for minimal disruption and label zones so you know what’s being replaced and what stays.
Whether you call us for a clogged main or to plan a remodel, you get a team that sees the whole system. That’s what people mean when they call us a residential plumbing authority. It’s not about size. It’s about care, craft, and the discipline to prove results.
Ask yourself a few questions. Do multiple fixtures drain slowly at the same time? Do you smell sewer odors near floor drains or in the yard? Have you had more than one clog in the past year? Is there lush grass in a stripe that follows your sewer path? Are you buying or selling a home without recent footage of the sewer? If any of those ring true, an inspection pays for itself. Even a clean bill of health gives you peace of mind and a baseline for future comparison.
When you’re ready, we’ll meet you at the cleanout with a camera, a locator, and the patience to walk through what we see. We’ll recommend only what you need, back it with insured plumber services and clear warranty terms, and stand behind the work long after the truck leaves. That’s the quiet promise under all the pipes and tools: do it right, show your homework, and leave the home better than you found it.